Why I believe in transparency
I just wrote a post on remind101's blog about a pilot we ran with a local high school. The pilot was by no means perfect. In the post, there are real screen shot's of user feedback. Some good. Some bad. Some great. You may ask, why would you actually tell the public of your imperfections, are you crazy? Well, I have a very strong belief in being honest & transparent. We know remind101 isn't perfect and we're constantly working to make it better.
I'd much rather admit our imperfections and talk about what we are doing/have done to enhance the system. I think this builds trust with users & customers. It allows for more flexibility when there is a bug or the system doesn't work correctly. My hope, is that they know I'm here to answer any questions and help fix the problem.

